Last updated: 23 February 2026

This disclaimer applies to the website and services of Lonese Jacobs Physiotherapy, a physiotherapy practice based in Table View, Cape Town, South Africa.

By using this website or engaging with our content, you agree to this disclaimer.

1. General information only

All content on this website is provided for general educational and informational purposes only.

It does not constitute medical advice and should not be relied upon as a substitute for professional diagnosis or treatment.

Always consult a qualified healthcare professional regarding any medical concern.

2. No patient relationship

Using this website, sending a message, or submitting a form does not create a physiotherapist-patient relationship.

A treatment relationship only begins once you have been formally assessed by a registered physiotherapist at our practice.

3. Individual results vary

Recovery and treatment outcomes vary from person to person.

We do not guarantee specific results from physiotherapy treatment, exercises, or advice provided on this website or during consultations.

4. Exercise and self-treatment risk

Any exercises, stretches, or self-care advice shared on this website, social media, or email are followed at your own risk.

Stop immediately and seek professional advice if you experience pain, dizziness, shortness of breath, or worsening symptoms.

5. Medical accuracy

We aim to keep website information accurate and up to date. Medical knowledge evolves and information may become outdated.

We make no warranties regarding completeness, reliability, or accuracy of the content.

6. External content and links

This website may include links to third party websites or resources.

We are not responsible for the content, accuracy, or privacy practices of external sites.

7. Testimonials and case studies

Testimonials and case studies reflect individual experiences and are not guarantees of similar results.

Your outcome may differ based on your condition, medical history, and adherence to treatment.

8. Professional registration

All physiotherapists practising under Lonese Jacobs Physiotherapy are registered with the appropriate regulatory bodies where required.

9. Limitation of liability

To the fullest extent permitted by law, Lonese Jacobs Physiotherapy and its team are not liable for any loss, injury, or damages arising from:

• Use of this website or its content
• Reliance on information provided online
• Delays in seeking medical care

Nothing in this disclaimer excludes liability where it would be unlawful to do so under South African law.

10. Emergency situations

This website is not intended for emergencies.

If you are experiencing a medical emergency, contact your nearest emergency service or go to the nearest hospital immediately.

11. Changes to this disclaimer

We may update this disclaimer at any time without prior notice.

The latest version will always be available on this page.

12. POPIA compliance

We are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa.

By using this website or contacting us, you acknowledge that:

• Personal information may be collected through forms, bookings, or direct communication.
• Your information will only be used for healthcare, administrative, or communication purposes.
• We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

You have the right to request access to your personal information, request corrections, or withdraw consent where applicable, subject to legal and clinical record-keeping requirements.

For full details on how we handle personal information, please refer to our Privacy Policy or contact us directly.

13. Social media disclaimer

Content shared on our social media platforms is intended for general education and awareness only.

Social media posts, comments, messages, or replies:

• Do not constitute medical advice
• Do not create a patient relationship
• Should not replace a professional assessment

We cannot provide personalised medical advice via social media. If you need treatment or have a specific concern, please book an appointment.

We are not responsible for third party comments, shares, or external links posted on our social media pages.

14. Contact

If you have questions about this disclaimer, contact us:

Lonese Jacobs Physiotherapy
15 Knokke Avenue
Table View, Cape Town, 7441
Phone: 066 465 7225
Email: hello@lonesephysio.co.za
Website: https://lonesephysio.co.za/